Last Updated on: October 14, 2025

By using this website as a user (hereafter “You”), You agree to the following Privacy Policy. Please read this policy carefully before using this website.

This website is owned and operated by a British Columbia company RG Design Studio Inc. Our principal place of business is located in Nanaimo, British Columbia.

For any privacy-related questions, you can reach us at info@rgds.ca

General
Owner and Data Controller: RG Design Studio Inc., Nanoose Bay, BC, info@rgds.ca.

We at RG Design Studio Inc. respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to us when You access Our website, purchase Our goods or services, or engage with us on social media, as well as Your privacy rights and how the law protects You.

Please read this Privacy Policy carefully. Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial/territorial private sector privacy acts. We will alert You to any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). We encourage You to review this Privacy Policy periodically when You use Our website for any purpose or engage with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.

Information Collected
We may collect the following types of information when you interact with our website or contact us:

Personal Data: Information that can identify you, including your name, email address, phone number, and demographic information you choose to provide.
Usage Data: Information automatically collected when you visit our site, such as IP address, browser type, access times, and pages viewed.
Financial Data: If we accept payments directly through the website, we may collect limited payment data. Most payment information is processed through third-party providers, and you should review their Privacy Policies.
Social Media Data: If you connect with us through platforms like Instagram, LinkedIn, or Facebook, we may have access to information you make publicly available through those channels.
Portfolio Requests: If you request access to our extended portfolio, we may collect your name, company, and email to verify and provide access. All portfolio content remains our intellectual property.
Other Data: Any information you voluntarily provide through surveys, inquiries, or communications

Use of Information
We use your information for the following purposes:

To respond to inquiries and communicate with you.
To provide access to our extended portfolio when requested.
To send newsletters or updates if you opt in.
To improve our website and services through analytics.
To comply with legal and regulatory requirements.
To safeguard the integrity of our intellectual property and business operations

We do not sell your personal information.

Disclosure of Information

We may share your information in the following situations:

Third-Party Processing: With service providers who assist in website hosting, analytics, payment processing, email delivery, or client management.
By Law: As required by law, regulation, or legal process, including to respond to subpoenas or enforce our rights.
Business Interests: To protect our rights, pursue insurance or legal claims, or obtain professional advice.
Sale or Business Transfer: If our company is sold or undergoes restructuring, your information may transfer as part of business assets.
With Consent: For any other purpose with your explicit consent.

Cookies and Tracking Technologies

Our website uses cookies and log files to analyze trends, administer the site, and improve user experience. Cookies may also be used for authentication, personalization, and targeted advertising.

You can disable cookies in your browser settings. Doing so may affect your ability to fully interact with our website.

We also use third-party analytics providers, such as Google Analytics, which may use cookies or tracking technologies. No personal data is shared with these providers beyond what is necessary for analytics.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. You may request deletion of your data at any time by contacting us at info@rgds.ca. Please note we cannot control the retention policies of third-party providers.

Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

In the event of a data breach, we will notify affected individuals and regulatory authorities within 72 hours, as required by law.

Minors

This website is not intended for children under the age of 13, and we do not knowingly collect information from minors. If we learn that we have collected data from a child under 13 without parental consent, we will delete it promptly

Your Rights

You have the following rights under PIPEDA and applicable privacy laws:

To access and correct your personal information.
To withdraw consent for marketing communications.
To request deletion of your personal data.
To lodge a complaint with a privacy regulator if you believe your rights have been violated.

To exercise your rights, please contact us at info@rgds.ca.

External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of the website after updates constitutes acceptance of the revised Policy.

Portfolio Inquiries

From time to time, we may share extended portfolio materials with prospective clients. All portfolio content remains the intellectual property of RG Design Studio Inc. and may not be shared, reproduced, or used for commercial purposes without our consent.

Your Rights

Under Canadian privacy law (PIPEDA) and applicable international law, you have the right to:

Access and update the personal information we hold about you.
Withdraw your consent to marketing communications at any time.
Request deletion of your data.

Contact Us
If you have any questions about this Privacy Policy, You can contact us:

By visiting this page on our website: https://www.rgds.ca/
By sending us an email: info@rgds.ca